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smartlive gaming - 9/18/2013 4:28:00 AM   
thakaliboy

 

Posts: 10
Joined: 9/1/2013
Status: offline
I have opened account in SmartLiveGaming. My first deposit is 25 EUR via *******. I win my first bets on sports.

I requested 25 EUR free bet according to the rules.

I recieved e-mail from support:

"I can confirm that your Freebet bonus has now been credited into your account, please feel free to log in and play the games.

Wishing you the best of luck"

I placed bets from my balance and free bet. I win about 670 EUR.

I recieved my first 550 EUR of win to my ******* successfully.

I placed bets again. As a result I have balance 105.50 EUR.

I requested withdrawal all funds.

After this, my balance is empty now. I see in my history: "2013/09/16 15:09:02 Adjustment Correction 105.50 0.00"

I see, that SmartLiveGaming take my money.

I send e-mail with complaint to support of SmartLiveGaming. I'm not recieved answer.

I have talk in live chat. And I recieved answer, that my money CONFISCATE.

I need help from SBR for return 105.50 EUR


Post #: 1
RE: smartlive gaming - 9/18/2013 7:28:04 AM   
sportspicks


Posts: 13877
Joined: 10/25/2001
From: Massachusetts
Status: offline
thakaliboy,

I hope SBR forum can help you.  There is nothing we can do here.

If you don't mind me asking, what prompted you to play at a book I can't find on anyone's rating list? 

You posted here so you going to get my unsolicited advice for the future.  Stay away from bonuses.  There is most always rollover requirements to meet.  You may want your money at some juncture sooner than later and it will be tied up.

Good luck getting it back.




(in reply to thakaliboy)
Post #: 2
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